LEGAL TERMS & POLICIES

DigiWS Seller Agreement & Marketplace Policy

Last updated: August 2026

1. Seller Registration & Approval

Every seller registering on DigiWS must provide complete and accurate credentials including Full Name, Email Address, Verified Mobile Number, Country, Address, and Payout Method (UPI/Bank/PayPal). New seller accounts remain in Pending status until verified and approved by the DigiWS Admin Team.

2. Allowed vs. Prohibited Products

Sellers are permitted to upload and distribute only original, legally owned digital assets such as WordPress themes, plugins, PHP scripts, Laravel SaaS applications, HTML templates, React/Vue source code, Mobile Apps, and Graphics Kits.

Strictly Prohibited: Cracked software, nulled scripts, pirated files, stolen source code, malware, viruses, fake license generators, or resold products without explicit distribution authorization.

3. Customer Support Requirement

Every seller agrees to provide customer support and bug fixes for a minimum period of 6 Months from the purchase date. Failure to respond to buyer support tickets or resolve broken items may result in payout holds, buyer refunds, or account suspension.

4. Marketplace Commission & Seller Wallet

DigiWS charges a standard marketplace commission rate (e.g. 20% marketplace fee, 80% seller payout, or as configured by Admin). Earnings are credited to the Seller's Wallet and can be withdrawn upon reaching the minimum withdrawal threshold (₹500).

5. Dispute Resolution & Refunds

Buyers may file disputes for broken downloads, misleading descriptions, copyright issues, or unfulfilled support. DigiWS Admin reviews dispute evidence from both parties and issues a final, non-appealable decision regarding refunds or payouts.

6. Penalty System

Level 1: Warning Notification
Level 2: Product Hidden from Search
Level 3: Product Permanent Removal
Level 4: Seller Wallet Hold
Level 5: Temporary Account Suspension
Level 6: Permanent Ban & Blacklist